FAQS

How Long Does Shipping Take?  

  • USA Orders: We'll receive your order and process it within 1-2 days after purchase.  As soon as we ship your item(s), you'll receive an email from us with tracking info.  Delivery takes 2-4 weeks from ship date.  
  • International Orders:  We'll receive your order and process it within 1-2 days after purchase.  As soon as we ship your item(s), you'll receive an email from us with tracking info.  Delivery takes 2-4 weeks from ship date. International customers are responsible for any customs fees that may incur.  

What Are Your Shipping Fees?

  • US & International Orders:  All orders under $25 have a flat rate of $5. Shipping is FREE on all orders over $25.
    How Can I Track My Order?  
    • You will receive an email with a tracking number as soon as your item ships. You can also manually track your by visiting the Tracking page and entering your tracking number.

    What Is Our Return Policy?

    • We want you to be fully satisfied with your purchase from us.  If you are not 100% satisfied with your purchase, please see the Returns page to start a Return Merchandise Authorization request. We will do everything we can to resolve your issue.
    • Eligible items for return must meet the following requirements:
      • RMA started within 30 days of purchasing the item(s).
      • Item(s) are unused, unwashed and in original packaging.
      • Customer will pay return fee. The return fee will be based on the postage cost of the return label. If, for example, the return label cost  we issue is $3.00, then $3.00 will be deducted from the refund.

    Why Do I Have Multiple Tracking Numbers?

    • Items will ship separately sometimes as we utilize multiple manufactures for our products. You will receive tracking information for each item after it has shipped.  

    What are the washing instructions?

    • Most of our items can be machine washed in a light cold cycle.  We find they wash best when turned inside out first for both washer + dryer cycle. Certain items with tassels, rhinestones, lace, etc should be hand washed and laid flat to dry.  Please refer to the item's product tags for best instructions.